by Administrator
9. July 2010 00:01
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Points older than two years expire on January 1, 2011. PurchasEdge members receive notification six months, three months, one month, and two weeks before expiration.
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Please have your customer call the PurchasEdge Support Center at 1-888-264-6599 to place the item on back order or discuss other product options.
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Notifications have been included in reseller quarterly newsletters since 2008. To view a list of members whose points will be expiring, please visit the reporting tool located here.
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No. A PurchasEdge member’s exact points are not provided to a reseller, as that is viewed as a privacy violation. We will, however, provide a point range and percentage of total points via the point-expiration report found here.
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Yes. PurchasEdge points can be donated to any of the 30+ participating charities, nonprofits and schools. Members can visit purchasedge.com and click on the “Donate your points” link.
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No. Unfortunately, we can’t make exceptions. PurchasEdge has been communicating this forthcoming change since January 1, 2008, via e-mail, e-statements, and the PurchasEdge member
and reseller websites.
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Every six months. The next expiration after January 1, 2011, will be July 1, 2011
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